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Privacy policy

  1. This Privacy Policy sets out the principles of processing and protection of personal data provided by users in connection with their use of services offered by the online service Golden Mountains (hereinafter: the Service).
  2. The administrator of personal data contained in the Service is BDK sc, Poznań 61-625, Pasterska 2b, registered in the business register under the number NIP: PL9721119983 (hereinafter: ADO).
  3. In ensuring the security of entrusted personal data, ADO operates based on internal procedures and recommendations in compliance with relevant legal acts on the protection of personal data, particularly with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. ADO takes special care to protect the interests of individuals whose data is concerned, ensuring that personal data is:
    • processed lawfully
    • collected for specified, legitimate purposes, and not further processed in a manner incompatible with those purposes
    • accurate and adequate in relation to the purposes for which they are processed
    • retained in a form enabling the identification of the individuals concerned for no longer than necessary to achieve the processing purpose.
  5. ADO performs the function of obtaining information about users and their behaviors through the voluntary submission of information in forms for the purpose of:
    • responding to user inquiries submitted using the contact form under Article 6(1)(f) of the GDPR
    • accepting reservations using the online reservation system under Article 6(1)(b) of the GDPR
    • performing services provided by ADO under Article 6(1)(b) of the GDPR
    • marketing, including sending commercial information to the email address if the customer has given consent by selecting the appropriate checkbox in the reservation process under Article 6(1)(a) of the GDPR. Consent for processing data for marketing purposes and sending commercial information can be withdrawn by clicking the appropriate link in the received message or by sending such a notification to ADO’s email address,
    • fulfilling ADO’s legitimate interests in specific cases under Article 6(1)(f) of the GDPR, such as debt collection.
  6. Upon the first visit to the Złote Góry website, users are informed about the use of cookies. By remaining on the site, users accept the use of cookies on the website. Failure to change browser settings on the user’s side is equivalent to consenting to the use of “cookies.”
  7. Changes to cookie settings will take effect after restarting or refreshing the session on the ADO website.
  8. The installation of “cookies necessary for the basic functionality of the Service” is necessary for its proper operation, especially for authorization.
  9. Cookies essential for the website’s operation can be changed by adjusting the browser settings, bearing in mind that changing settings may result in the website not functioning correctly.
  10. More information about cookies is available in the “Help” section of the user’s internet browser menu.
  11. Users who, after reviewing the information available on the Service, do not want cookies to remain stored in the device’s internet browser should delete them after visiting the Service. The following types of cookies are used within the Service:
    • session cookies – remain in the browser until it is closed or logged out of the Service
    • persistent cookies – remain in the device’s internet browser until deleted by the user or for a predetermined time specified in the cookie file parameters.
  12. In terms of functionality, each cookie file can be categorized as:
    • analytical cookies, which help improve the comfort of using the website by understanding how users use and convert on it
    • marketing cookies, used to personalize advertising content, properly direct and analyze the performance of marketing channels and sales channels
    • essential cookies, fundamental for the basic functionality of the Service.
  13. The cookie files we use allow us to develop our website.
  14. Some cookie files may be placed by the Online Reservation System provider solely for the purpose of:
    • improving and supporting the reservation process
    • analyzing and collecting statistical data regarding the use of the website and online reservation system for improvement
    • the Online Reservation System provider informs about installed cookie files in the user interface of that system.
  15. ADO may use automated decision-making, including profiling, for marketing purposes (including automated ad matching to your interests and measuring their effectiveness) and customizing offers based on Article 6(1)(a) of the GDPR.
  16. Recipients of personal data may be authorities, institutions, and entities authorized under the law, as well as entities providing services to ADO (e.g., legal, IT, marketing, accounting support, and other entities involved in the execution of the ordered service).
  17. We use the following analytical tools: Facebook Pixel
  18. We use the following marketing tools: Facebook Pixel
  19. Users have the right to access the data processed by ADO, and they have the right to modify this data, request its deletion, or restrict or cease the processing of their personal data at any time. Users can also request the deletion of their personal data from the service at any time. The right to data portability does not apply, as no standard for exchanging such data between hotel entities has been established.
  20. To exercise their rights mentioned above, users of the Service should contact ADO using the same email address or phone number provided to the Service, contacting at the address: kontakt@zlotegory.com
  21. Users of the Service have the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by directly contacting ADO or, in the case of technology, by changing cookie settings.
  22. Every user of the Service can lodge a complaint with the Personal Data Protection Office.
  23. The Service may contain links to other websites that operate independently of the Service and are not in any way supervised by the Service. These sites may have their own privacy policies and terms and conditions, which we recommend reviewing carefully.
  24. ADO reserves the right to change the privacy policy of the service, which may be caused by the development of internet technology, possible changes in the law regarding the protection of personal data, and the development of the Service. Any changes will be communicated to users in a visible and understandable manner.